Education for clinicians, behind a professional-only door.
For medical nutrition, pharmaceutical, device, wound care, continence and stoma companies running CPD for dietitians, nurses, pharmacists and doctors. Your academy under your brand, with controlled access, a review step before anything goes live, and a certificate on every completion.
A 30-minute walkthrough shaped around your programme. No card, no commitment.
Built for
- Medical nutrition
- Pharmaceuticals
- Wound care
- Continence and stoma
- Medical devices
- Diagnostics
Access
Only the professionals you choose get in.
Most supplier education sits on the corporate website behind a button that says "I am a healthcare professional". Hotline gives you a stronger door. You set the sign-up rule, your team approves each registration if you want it to, and every hospital, trust or practice becomes an organisation that sees its own people and nothing else.
- Invite only, approved email domains, or an approval queue your team works through
- The approver and the time recorded on every account you accept
- Each hospital, trust or practice as an organisation, with hospitals or wards underneath
- Product-specific courses visible to chosen organisations only, with start and end dates
Review
Nothing reaches the catalogue without a named reviewer.
Your content team builds in the course builder or uploads SCORM, then submits. A tenant admin includes or rejects each course with a note the author sees. Start and end dates take content down on time, so a module is never live past its review date.
Hotline keeps that one include-or-reject decision per course, with who made it. It does not hold a multi-stage medical, legal and regulatory sign-off record with reference codes and dates of preparation. If your code of practice needs one, keep it in your own system and record the outcome here.
- Authors see and edit only their own courses
- Include or reject, with a note
- Only included courses reach the catalogue
- Start and end dates per course, and per organisation
Written for the codes you work under.
Hotline is the door and the record. What counts as promotional, and who signs it off, stays with your signatories.
Prescription medicines: the ABPI Code
Promotional material for prescription medicines is for healthcare professionals only, and the Code expects professional and public areas to be kept apart. A closed or approval-required academy keeps your professional content off the public web, and the review step records who included each course and when.
Medical devices: the ABHI Code
ABHI members fund education through grants to organisations and run their own product and procedure training rather than paying individual clinicians to attend. Dated study days with registers, and online modules with completion records, show that the education happened and who attended.
Medical nutrition: Regulation 2016/128
Foods for special medical purposes must be used under medical supervision, and for infant products advertising is restricted to information intended for healthcare professionals. Education for the dietitians and nurses who recommend your products sits behind the professional-only door, with each learner's organisation on record.
CPD
Certificates learners can use at revalidation.
Nurses revalidating with the NMC need 35 hours of CPD over three years, at least 20 of them participatory, with dated records and evidence. HCPC registrants, dietitians among them, keep a continuous CPD record, and a random sample is audited at each renewal. A dated certificate with a unique number and a verification link is the evidence they need.
- A branded certificate on every completion, with a public verification link
- Date, score and grade on the certificate; CPD hours in the course title or the footer text
- Live study days and webinars recorded as attendance, with a certificate on completion
- Optional expiry with reminders at 90, 60, 30 and 0 days
Two things Hotline does not do
Hotline is not an accrediting body. Approval of your content comes from bodies such as the CPD Certification Service, BDA CPD Approval or RCN Accreditation, and you can show their mark on your course pages. Hotline also does not look people up on the NMC, GMC or HCPC registers; that check is yours to make, and the approval queue gives you the place to make it.
Everything else a programme needs.
Included on every plan, alongside the access controls and the review step.
Built for the questions procurement will ask.
Hosting, sub-processors, encryption, access control and the answers healthcare and pharma buyers ask for are on one page. Send us your supplier questionnaire and we will complete it.
Security and data protection- Personal data encrypted at rest and in transit
- Each customer's data isolated
- Two-factor on every plan; single sign-on on the Provider Plus and Group plans
- Append-only records for exams, transfers and attendance
Healthcare and pharma questions
You control who gets in: invite only, approved email domains (an NHS or practice domain, for example), or an approval queue where your team checks each registration before it is accepted, with the approver recorded. Product-specific courses can be limited to the organisations you place people in. Hotline does not look people up on the NMC, GMC or HCPC registers; that check is yours to make, and the queue gives you the place to make it.
Yes. Each hospital, trust or practice is an organisation, and a course can be made visible to chosen organisations with a start and end date for each. Organisation leads see their own people and their records, and nobody else's.
Partly. Authors submit their courses and a tenant admin includes or rejects each one with a note, and Hotline records who made the decision. It does not hold a multi-stage sign-off record with reference codes, dates of preparation and review dates; if your code of practice needs one, keep it in your own system and record the outcome here.
The certificate carries the course, the date, the score and a unique number, and the attendance record shows that a live session was attended. Whether an activity counts, and whether it is participatory, is for the nurse and the NMC. Put the hours and the format in the course title or the certificate footer so the evidence is on the page.
Application and database hosting is with Hetzner in Germany, with encrypted off-site backups in London (AWS S3) and the EU (Backblaze). Personal data is encrypted at rest. The sub-processor list, the security controls and the retention and deletion terms are on our security and data protection page.
Plans from £500 a month, billed annually and invoiced, priced by learners a year. There are no per-learner or per-certificate fees, and standard migration is included. See pricing.
See your programme on Hotline.
Bring a module and your access rules. We will set them up on a demo academy on the call.