group PLATFORM · USER MANAGEMENT

Manage learners at any scale.

From 10 learners to 10,000. Add users individually, bulk import from a spreadsheet, or let them self-register. Organise into teams, assign roles, and control who sees what.

Three ways to add learners.

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Manual invite

Add users one at a time with their name and email. They receive a branded invitation email with a link to set their password.

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CSV bulk import

Upload a spreadsheet of users. Map columns to fields (name, email, role, department) and import hundreds of users at once.

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Self-registration

Share a signup link or embed a registration form. Learners create their own accounts and are placed in the default role automatically.

Departments and sub-organisations.

Mirror your company structure inside Hotline LMS. Create departments, teams, regional offices, or client groups. Each can have its own manager who oversees their members' training.

  • check_circle Nested organisations (parent/child)
  • check_circle Organisation managers with scoped access
  • check_circle Assign courses to entire departments
  • check_circle Filter reports by organisation
  • check_circle Learners inherit org-level settings
Organisation tree
Acme Corporation
Engineering · 142 users
Sales · 86 users
Operations · 203 users
Warehouse A · 98 users
Warehouse B · 105 users

Roles that match how your team works.

Five built-in roles control who can do what. Each role has a clear scope so people see only what they need.

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Tenant admin Full control over branding, billing, users, courses, and analytics. Typically the account owner or L&D lead.
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Org manager Manages users and course assignments within their department. Can view their team's progress but can't access billing or platform settings.
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Instructor Creates and edits courses. Views learner progress on their own courses. Cannot manage other users or access admin settings.
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Author Independent course creator. Builds and submits their own courses for approval, then earns commission on sales. Scoped to their own content, with no access to other users, billing, or settings.
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Learner Browses the catalogue, enrols in courses, completes training, and views their own progress. The default role for new users.
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Custom roles (coming) Define your own permission sets. Pick exactly which actions each role can perform. Available on Enterprise plans and above.

Add your first team members.

Start a free trial and invite your team. You'll see the full user management experience in minutes.

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